Delete your account & data

You can permanently delete your SnapFit AI account and all data associated with it at any time. There are two ways to request it.

Option 1 — in the app (fastest)

1. Open SnapFit AI and go to the Profile tab.
2. Tap Erase my data.
3. Confirm. You'll be signed out immediately and your account is scheduled for deletion.

Option 2 — by email

Email info@codematrixltd.com from the address on your account and ask us to delete it. We'll verify ownership and process the request.

What happens next

• Your account is deactivated immediately — you can no longer sign in.
• All personal data is permanently erased within 90 days of the request.
• Changed your mind? Sign back in (or email us) any time before the 90 days are up and the deletion is cancelled and your account restored.

What gets deleted

Everything tied to your account, including:

• Profile and onboarding details (goals, height, weight, age, diet, country)
• Body scans and their analysis, and any generated images
• AI workout and meal plans, and your workout / water / weight logs
• AI coach chat history
• Connected-gym selections and wearable / Health metrics synced to SnapFit AI
• Push-notification device tokens and reminder settings

What we keep, and for how long

We retain a minimal set of records only where the law requires it — for example transaction and tax records for subscription payments, kept for up to 7 years. These contain no health or fitness data. Subscriptions are billed by Apple or Google; manage or cancel billing in your App Store / Google Play account.

Questions? Email info@codematrixltd.com. See also our Privacy Policy.